Our 3 Pillars of Action
EMPOWERING Information
We partner with libraries, ESL centers, and community centers to present workshops on:
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Patient-physician Communication Skills
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Health Vocabulary
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Self-care Techniques
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Navigating Health Insurance
We create and distribute pamphlets with tips and language to help get quality health care. These materials are available in English and several other languages. See our work below!
IMPROVING access
We collaborate with researchers and clinicians to work on methods to improve quality of care for patients with limited English proficiency.
We have trailblazed implimenting AI tools in health literacy workshops, partnering with AI startups and local organizations to create and study AI tools in the healthcare landscape
Advocating Change
Helping English language learners with their personal health literacy is only a partial solution to the larger issue of language barrier-related health inequities. That's why we are using our resources to push for long-term policies that transform healthcare delivery when language is a concern.
This has included advocating for policies that set standards for intepreter services and the availability of multi-lingual print materials, something we hope to continue to do into the future.
Current Workshops
Workshop Sites
Boston Public Library Chinatown Branch
Boston Public Library Grove Hall Branch
Cambridge Public Library Central Branch
Rian Immigrant Center
Spring 2024:
English for Communicating with Your Doctor
Partnership with Boston Public Library Chinatown Branch
In this series of workshops, you will learn to be comfortable with using English terms to
communicate with a doctor. We will cover a range of topics including:
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How to describe your symptoms and pain
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How to talk about your medical history (past health problems) and why it’s important
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When and how to get emergency care
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How to use online tools, such as AI to practice appointments and get good health information.
The workshops will be presented in both English and Mandarin, free and open to the public! Learn English for Healthcare!
Informational Pamphlets
Click on the sheets to access the PDF version!
Translations in collaboration with physicians and partner organizations!
What do I bring to my appointment?
Make sure to bring these items for your next doctor's visit—each of these helps you and your doctor through your visit!
Translated by Jeenie©
Translated by Jeenie©
Translated by RIAC
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Collaboration With MAP for Health
The Health Fluency Project is excited to collaborate in the sharing of resources with Map 4 Health, a local non-profit that seeks to promote physical and mental health and well-being in the AAPI community, particularily among those in the LGBTQ+ community. Below are the pamphlets created by the MAP for Health team. Learn more about MAP 4 Health's work at https://www.maphealth.org/.
Publications/Media Features
Click on the blurbs to learn more!
Health Literacy Out Loud Podcast, March 2024
IHA Health Literacy Solutions Center, March 2024
Health Affairs, October 2023
